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QUALITY TOOLS: Root-Cause Analysis (RCA)
Citation and Reference: Messersmith, Donald H. 1993. Lincoln Memorial Lighting and Midge Study. Unpublished report prepared for the National Park Service. CX-2000-1-0014. N.p The Lincoln Memorial and the 5-Why’s: If you ever get a chance to visit Washington D.C., take the time to visit the Lincoln Memorial. Abraham Lincoln was the 16th President of the United States and led the country through the Civil War. The memorial erected in his honor is over 180 ft wide and over 99
